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Company Overview

Company Overview

Situated at the heart of Nairobi’s central business district, City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity.

At City Health Hospital, we provide comprehensive medical services in the most congenial, friendly and reassuring environment. We uphold that you are the most important person at the hospital and your needs must be attended to in every detail. We pursue continued medical education and research to keep abreast of new developments in the field of medical sciences and provide quality health services at a reasonable cost.

A Healthy Option That Works For You

At City Health Hospital, we understand that each patient is unique and requires personalized care.

Our team of healthcare professionals is committed to creating a customized treatment plan that meets your individual needs. Whether you're coming in for a routine check-up or a complex medical procedure, you can trust that you'll receive the highest quality of care.

We offer a wide range of services, including advanced diagnostic testing, state-of-the-art imaging, and ongoing support throughout your recovery process, ensuring that you receive the best possible care.

But what really sets us apart is our compassionate and personalized approach to healthcare. From the moment you walk through our doors, you'll be treated with respect, dignity, and empathy. We understand that going to the hospital can be a daunting experience, which is why we go above and beyond to create a welcoming and comforting environment for our patients.

So if you're looking for a hospital that truly cares about your unique needs and wants to help you achieve your best possible health, look no further than our hospital. Contact us today to schedule an appointment and experience personalized healthcare at its finest.

Our Core Values

Patient-Centred: At the heart of our hospital's core values is the patient, and we are committed to providing patient-centered care that prioritizes their needs and wellbeing above all else. We believe that patients should be active partners in their care, and that our role is to support, guide, and empower them throughout their healthcare journey
Empathy: At City Health Hospital, empathy is more than just a core value - it is a guiding principle that shapes the way we interact with our patients, their families, and our colleagues. We understand that healthcare can be a stressful and overwhelming experience, and we believe that showing empathy and understanding can help to alleviate some of that stress and make a positive difference in our patients' lives.
Professionalism: Professionalism is a foundational core value of our hospital, and it guides every aspect of our work. We believe that acting with professionalism is essential to providing the highest quality of care and creating a safe, respectful, and compassionate environment for all.
Teamwork: We understand the value of teamwork in delivering high-quality patient care. We believe that every member of our team plays an important role in ensuring that our patients receive the best possible care, and we are committed to fostering a culture of collaboration, respect, and support
Excellence: We approach the value of excellence with a caring heart. We believe that providing the highest quality of care to our patients requires not only expertise and knowledge but also a genuine commitment to their well-being
Integrity: A core value that underpins every aspect of our hospital's culture. We believe that acting with integrity is not only the right thing to do but is essential to building trust and fostering meaningful connections with our patients, their families, and our colleagues.

Our Vision

To be the first choice facility in healthcare in our community, providing high quality patient centered care at reasonable prices.

 

Our Mission

To offer the patients the highest most convenient standard of healthcare in an environment of trust, safety and comfort using advanced technology at reasonable cost.

 

We offer a wide range of medical services, including primary care, emergency care, minor surgery, diagnostic imaging, laboratory services, rehabilitation, and more.

Yes, we accept most major insurance plans

Our visiting hours vary by department, but we generally allow visitors during daytime hours.

You can make an appointment by calling our hospital or by using our online appointment scheduling system. You can also schedule an appointment through your physician's office.

We value feedback from our patients and their families and encourage you to share your comments, concerns, or suggestions with us. You can do so by contacting our patient relations department or by filling out a feedback form on our website.

We take patient confidentiality very seriously and follow all state and federal laws regarding the protection of patient information. We maintain strict confidentiality of all patient information, and we only share patient information with authorized individuals or organizations.